All About Water

Our return policy: 

Because we are a new company to some parts of the country, we want new customers to order from us with confidence. Therefore, we will provide refunds of 100% of the purchase price for up to thirty (30) days from the order date as long as the product is in its original condition without any damage. In addition, if for some reason you become dissatisfied with a product after the first thirty (30) days, we will exchange any item for a replacement or store credit for another thirty (30) days from the order date as long as the product is in its original condition without any damage. Returned items must be postmarked within these thirty and sixty day limitations.

We are confident you will find our products on par with the finest brands. Gives us a try!

The products are “made to order.” This means the graphic is not applied to the shirt or hat until your order is received.

What is the difference between the shirts with sublimation graphics and those with DTF graphics? 

Sublimation is a type of graphic application process that produces nearly photo quality graphics without any additional texture on the shirt. If you have an SPF from any of the major brands and you cannot feel any ink on top of the textile, that is most likely a sublimation application. Despite its benefits, sublimation has limitations. It is best on light colors on 100% synthetic material. Sublimation may be used on other fabrics, but the fabric must be pre-treated to accept the sublimation process and that pre-treating may change the feel of the fabric. This is why we only use sublimation on light colored synthetic apparel.

DTF (Direct to Film) is a different application process. It is much closer to silk screening. The ink is applied to the surface of the shirt, much like silk screening applies the ink to the fabric surface. DTF provides graphics in many colors that will last just like your good old silk screen shirts. A major benefit of DTF is that it can be applied to a wider variety of materials and colors.

We will only use sublimation on our SPF/UPF shirts. DTF will be used on the cotton blend shirts and our collared sports shirts.

Are the images of the graphics on the shirts exactly what the finished shirt looks like?

The product images are mockups created with computer software. They are approximations of the finished product. Like most online retailers, we use these mockups to provide customers with an idea of what the finished product looks like. There may be slight variations between the size of the graphic in a mockup and the size of the graphic on the finished shirt. The width of most graphics is approximately 10.5 inches. The height of the graphics varies and is based on the dimensions of the graphic with that 10.5” width. The width is as wide as we can produce and apply the graphics and still retain a quality image.

What is the difference between our recycled polyester SPF shirts and our four way stretch UPF shirts? 

The recycled polyester shirts are 100% recycled polyester fibers. There is no spandex or elastic in these shirts. The four way stretch shirts are 5-10% spandex. Spandex provides a softer feel than shirts without spandex. If you have SPF shirts from another brand that feel silky soft and have some stretch and that is important to you, you will want to order our four way stretch UPF shirts. If, on the other hand, you have SPF shirts without any stretch and you are fine with those, you may want to order our SPF shirts from 100% recycled fibers. We stand by the quality of each of these varieties.

What is the difference between SPF and UPF? 

This is a technical distinction. We are not scientists so we will rely on what we have found from others on the web.

The Skin Cancer Foundation website ( contains this information about UPF and SPF:

Ultraviolet Protection Factor (UPF) indicates how much UV radiation (both UVB and UVA) a fabric allows to reach your skin. For example, a UPF 50 fabric blocks 98 percent of the sun’s rays and allows two percent (1/50th) to penetrate, thus reducing your exposure risk significantly.

What you need to know: A fabric must have a UPF of 30 to qualify for The Skin Cancer Foundation’s Seal of Recommendation. A UPF of 30 to 49 offers very good protection, while UPF 50+ rates as excellent.

UPF measures the amount of UV radiation that can penetrate fabric and reach your skin. Sun Protection Factor, or SPF, is based on the time it takes for UV-exposed skin to redden; if you burn after 20 minutes, if used correctly, an SPF 15 sunscreen may protect your skin 15 times longer.

Another important distinction: UPF measures both UVB and UVA rays, while SPF measures only UVB.

It also provides:

The SPF number tells you how long the sun’s UV radiation would take to redden your skin when using the product exactly as directed versus the amount of time without any sunscreen. So ideally, with SPF 30 it would take you 30 times longer to burn than if you weren’t wearing sunscreen.

An SPF 30 allows about 3 percent of UVB rays to hit your skin. An SPF of 50 allows about 2 percent of those rays through. That may seem like a small difference until you realize that the SPF 30 is allowing 50 percent more UV radiation onto your skin.

You may also want to consider additional information from the Food & Drug Administration website

Do you have a favorite location that is not represented in our Live There? Been There? theme?

If you have a location you would like represented in our “Live There? Been There?” theme, let us know. We may be able to have a graphic created and added to the line-up pretty darn quick. We will appreciate your suggestions.

We have lots of places in mind to add to this theme so check back often.

Why do we have mockups of most graphics, but not of some?

Most of the graphics will look great on most of the shirts. However, there are some graphics that will just not work on all of the shirts. If the shirt is dark and the graphic has many dark elements, that graphic will simply not be visible on that shirt. Therefore, we will not offer that combination. Also, there may be production limitations that prevent us from producing all possible combinations.

The patch sizes are: 

Blue and white PVC: 4” x 2”,

Leather: 2.75” x 2.1”

Aqua and white diamond shape: 4” x 2”

Swoosh: 4.5” x 1.75”

The pictures of various destinations were taken by Jeff of All About Water, unless he is in the image.